At Watchful Eye, we help hospitality businesses see their customer experience through an objective, trusted lens. We work alongside leadership teams to evaluate service, reinforce brand standards, and turn observations into insight.
Founded in 1999, Watchful Eye has
supported restaurants, breweries, hotels, and hospitality groups across
Canada. With over 25 years of experience, we’ve built a reputation for
discretion, sector-specific knowledge, and impactful feedback. Whether
you operate a single location or a national brand, we tailor our
approach to your service model and standards.
